A compilation of the most frequently asked questions on the SAQ certification Client Advisor Bank.
The period of validity of your certificate is indicated on the document itself. In case you are no longer in possession of your certificate, our will gladly be of assistance. In order for the certificate to keep its validity, certificate holders must fulfill the requirements given in the examination regulations.
Yes, you can submit a reasoned request via for a maximum extension of 3 months.
If you no longer meet the certification requirements, the certificate held becomes immediately invalid (e.g. you leave an eligible role). The certificate can be reactivated at a later date. You will find all information on reactivation in the "Reactivation Guidelines" and the "Reactivation Application" below under Documents.
A simplified change (passerelle) is possible with the following certification programs:
|CWMA -> PC, IC, Affluent||Passerelle possible without additional examination|
|Affluent -> PC, IC||Passerelle possible without additional examination|
|IC -> PC||Passerelle possible without additional examination|
|CCoB -> SME||Passerelle possible without additional examination|
|PC -> IC||Passerelle with written GAP-exam and oral exam possible|
|SME -> CCoB||Passerelle with written GAP-exam and oral exam possible|
|Affluent -> CWMA||Passerelle with written GAP-exam and oral exam possible|
Duplicates of valid certificates can be ordered provided that the certificate holder still meets the requirements for certification. CHF 100 will be charged for the creation of the duplicate. Send the request duplicate to .
Please use our online form so that your details can be updated.
Apart from the courses provided by our partner-organizations there are a variety of other courses accepted for recertification. You can find an overview here.
No other qualifications (diplomas, certificates, etc.) will be credited / accepted.
Candidates are granted 3 attempts for each exam (regular or partial exam).
The application for recertification can be submitted to SAQ 3 months before the certificate’s expiration date at the earliest. Click here for further information.
No, it is the candidate’s responsibility to keep track of passed recertification measures. Proof of all measures required (24 Learning hours) needs to be submitted to SAQ at the moment of the application for recertification (3 months before expiration of the certificate).
Passed SAQ-exams (partial exams or regular exams) have a validity of 3 years no matter the current employer. However, completed written partial exams cannot be transferred if the examination organization changes.
Mothers are granted an extension of 6 months after the expiration of their certificate to attain all recertification measures needed.
Yes, if your role matches the CWMA profile defined by SAQ and if your employer is a member of a self-regulation organization or has an authorisation by FINMA.
|Wealth Management Advisor CWMA||PDF (231 kB)|
|Advisor Affluent Clients||PDF (160 kB)|
|Advisor Individual Clients||PDF (179 kB)|
|Advisor Private Clients||PDF (179 kB)|
|Certified Corporate Banker CCoB||PDF (205 kB)|
|Advisor SME Clients||PDF (204 kB)|
|Examination regulations||PDF (256 kB)|
|General role profiles||PDF (84 kB)|
|Guidelines legal remedies||PDF (179 kB)|
|Application inspection oral exam||DOCX (138 kB)|
|Application objection written exam||DOCX (149 kB)|
|Application objection oral exam||DOCX (151 kB)|
|Application redress||DOCX (140 kB)|
|Application appeal||DOCX (140 kB)|
|Leaflet Recertification||PDF (214 kB)|
|Application for Recertification||DOCX (145 kB)|
|Overview of providers of recertification measures||PDF (171 kB)|
|SBA recommendation for SAQ person certification||PDF (164 kB)|
|Factsheet: SAQ Personnel Certification Client Advisor Bank||PDF (145 kB)|
|Application acceptance of recertification measures||DOCX (126 kB)|
|Guidelines on the submission of recertification measures||PDF (127 kB)|
|Example submission recertifications measures||XLSX (27 kB)|
|Application reactivation||DOCX (139 kB)|
|Confirmation employer||DOCX (139 kB)|
|Order duplicate||DOCX (132 kB)|
|Application passerelle||DOCX (137 kB)|
|Guidelines for reactivating an invalid certificate||PDF (209 kB)|